by Marnee Palladino, MARN, Inc.; edited by Stephanie Bray To those of you reading this, I will begin with a brief apology: I’m sorry, but I have purposely chosen an already-covered topic. Despite its being six months later, I could not let Charley Cohon’s retirement go by without some kind of acknowledgment. In addition to all that […]
by Mark Hogan, President and CEO, MANA I’m glad he did, because I’ve been building websites ever since! MANA is re‑launching our website on January 1st 2025. It’s not just a website, but a re‑invigorated platform in which MANA fulfills its mission to its members. Benefits of the Updated Website Operational Updates What are the […]
by Jerry Leth, Vice-President and General Manager, MANA One of your benefits as a MANA member is access to a list of attorneys who have been recommended to MANA as being experienced and knowledgeable about the manufacturers’ representative business and laws that govern rep-principal relationships. Go to one of them when you need help with […]
by Mark Hogan, President and CEO, MANA Starting this month, MANA members in the USA can start taking advantage of a suite of new benefits. Nearly 500 members submitted the survey in October, which allowed MANA to secure the best discounts on business insurance, national vendor programs, and more. Did you miss the webinars or are […]
by Marilyn Kahler, Tri-Fab Solutions Recently a conversation I had with a few fellow reps resulted in an interesting and useful exercise — examining how I, as a rep, spend my days. This exercise was really an outgrowth of the larger question: “Where does all the time go?” Well, here goes! Here’s a partial list […]
by Mark Hogan, President and CEO, MANA October marks the founding of MANA, a milestone we celebrate by enhancing the benefits and content available to our members. Beginning this month, Agency Sales magazine readers will notice a new addition: a curated list of relevant trade shows. A new contributing author, Robin Copple, makes his debut. And you […]
by Jerry Leth, Vice-President and General Manager, MANA I help many of our manufacturer members do RepFinder® searches to create lists of manufacturers’ representatives they can contact to see if they are interested in selling their products or services. Most, but not all, of the results that come up look attractive but I also see a […]
by Mark Hogan, President and CEO, MANA When I was implementing process improvements on the manufacturing floor many years ago, it became clear that each worker wanted just three things: tools to do their job, information to do their job, and no hassle. Over the years, I’ve realized that this notion holds true for every […]
by Michelle Jobst, CPMR, Jobst Incorporated For most of my career, attending one of my principal’s sales meetings or other rep-focused events meant that I was the only woman in the room. Later in my career, I began The Business Women’s Circle®, a collaborative peer business networking group with only women in the room. But […]
by Mark Hogan, President and CEO, MANA It is both a literal and figurative heavy responsibility to be the new curator of the MANA archives. When I collected 39 boxes from my predecessor, Mr. Charles Cohon, I couldn’t help but wonder exactly how much they weighed. To my surprise, the total weight was a staggering […]
by Sid Ragona, Ph.D., Ragona Scientific, LLC The world of commerce is getting smaller and it is becoming quite commonplace for overseas manufacturers to seek out American representatives. For this editorial, I interviewed a number of European sales managers who have been in charge of worldwide sales for several decades and I asked for their […]
by Mark Hogan, President and CEO, MANA I simply wish that my mentor, Jeff Witt (May 30, 1945 – March 9, 2024), could witness my inaugural words as president and CEO of MANA. His recent passing weighs heavily on my heart. Jeff epitomized the quintessential manufacturers’ representative: thoughtful, diligent, knowledgeable, and ethical. Jeff set an exemplary standard as […]
by Charles Cohon, President and CEO, MANA The time has come for me to take the succession planning advice I have often given to manufacturers’ reps. It has been my honor to serve as MANA’s CEO since 2011 and to help celebrate MANA’s 65th, 70th, and 75th anniversaries. But MANA’s future anniversaries, and there will […]
by Jerry Leth, Vice-President and General Manager, MANA One of MANA’s highest priorities is helping manufacturers’ reps and manufacturers develop mutually profitable, interdependent, and long‑lasting relationships. Part of the process includes relationship reviews — manufacturers’ representatives and principals should constantly be reviewing each other’s performance with the goal of improving the relationship. Improving the relationship […]
by Charles Cohon, President and CEO, MANA In my last post I started a discussion about why Artificial Intelligence (AI) won’t be the end of reps. Now I will share two stories that show why AI can’t replace reps. AI Can’t Ask for a Favor Someone at my principal in Europe decided to ship mounting […]
by Charles Cohon, President and CEO, MANA A sonnet written by a machine will be better appreciated by another machine. — Alan Turing, English computer scientist widely considered to be the father of artificial intelligence. Will there always be reps? That’s a question that I was asked when reps’ role delivering three-ring engineering binders was […]
by Jerry Leth, Vice-President and General Manager, MANA To be successful in sales requires creating high-trust relationships with customers. We like to buy from those we know and trust. When you search for manufacturers’ representatives to represent your company, you want to find those with high-trust relationships with the customers for what you supply. They […]
by Charles Cohon, President and CEO, MANA “I put $3 million down that hole in the ground and never heard it hit bottom.” — Thomas Edison When we think of Thomas Edison, we think of his successes. The electric light. The record player. But in 1881 he spent $3,000,000 to build machinery that he thought could extract […]
by Lisa Wilson, L.S. Wilson & Associates, Inc. Did you ever notice that when you pick up the phone to make a doctor’s appointment, call your insurance company, call a retail store or just about any company, you almost always get some kind of automated system? The message often states that “We are busy taking […]
by Charles Cohon, President and CEO, MANA “Some may think these trifling matters not worth minding, but they should remember that human felicity is produced by little advantages that occur every day.” — Benjamin Franklin What did Franklin mean? One example dates back to the days when America was still a British colony. Streets were […]